John
Dear John,
Now that our new HVAC system has been installed for a complete air conditioning and a heating season, we wanted to formally thank you and your guys for a fantastic job. The service provided by John Davidson, Mikey, yourself and the others was great in every possible way. You were timely, courteous, very clean and professional in all aspects of the installation. Considering that you had to install 2 A/C units, a natural gas furnace, and a lot of duct work in a 100 year old house with plaster walls, we consider this quite a feat. On top of the great service was your great price …… you beat your competition by several thousand dollars.
The operation of the equipment has been flawless, and we have been amazed by our utility bills. Last summer we attributed our low utility bills to a fairly mild summer and our effort to use the A/C only when it was quite hot, letting natural ventilation of the 3 story house with lots of windows suffice during periods below 85 degrees. This winter, however, we were shocked that our highest monthly utility bill was around $224 — we find this almost unbelievable for a 100 year old, 2700 sq. ft. house with the original windows and marginal, at best, insulation. Yes, we keep the house relatively cool and work hard to conserved energy, but we are convinced the 95% efficient gas furnace and the SEER 15 Heat Pump are the primary reasons for the low winter utility bills.
In summary, Betty and I could not be happier that we chose your company to install the new HVAC system in our “new” old house. We will not hesitate to recommend you to our neighbors who also live in 100 year old homes, and any others who may be in the market for new HVAC systems.
Sincerely,