Love's Heating & Air, Inc
Severn, Maryland
410-551-1376

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Loves Heating & Air.com


CUSTOMER TESTIMONIALS
Click here to view - Customers' Pre & Post Geothermal Electric Bills

John--
I thought you might be interested in some input regarding the cost savings subsequent to the installation of the new system. Based on the last billing from BG&E for the 28 day period ending April 4, the household usage was 1661 kWh with an avg daily use of 59.3. The avg temp was 46 degrees. This included the several drain and fill for the hot water tank to get all of the sediment out. For essentially same period in April '07 (but for 30 days vice 28 days) the usage was 2058 kWh with an avg daily use of 68.6 and an avg temp of 47 degrees. The big difference though is that the air coming out is now noticeably WARM where before it was not. That alone is worth the price of admission and it feels like we are getting something for our money. Thanx again.
George & Lynn
  


Hi John,
My wife reported that the house temp was "perfect" this morning. The outside temp was 25° +/-. This was in sharp contrast to her comments before the new equipment.
Just thought you and everyone else should know.
Don

          
 
          
  Dear John,
  Now that our new HVAC system has been installed for a complete air conditioning and a heating season, we wanted to formally thank you and your guys for a fantastic job.  The service provided by John Davidson, Mikey, yourself and the others was great in every possible way.  You were timely, courteous, very clean and professional in all aspects of the installation.  Considering that you had to install 2 A/C units, a natural gas furnace, and a lot of duct work in a 100 year old house with plaster walls, we consider this quite a feat.  On top of the great service was your great price ...... you beat your competition by several thousand dollars.
  The operation of the Trane equipment has been flawless, and we have been amazed by our utility bills.  Last summer we attributed our low utility bills to a fairly mild summer and our effort to use the A/C only when it was quite hot, letting natural ventilation of the 3 story house with lots of windows suffice during periods below 85 degrees.  This winter, however, we were shocked that our highest monthly utility bill was around $224 -- we find this almost unbelievable for a 100 year old, 2700 sq. ft. house with the original windows and marginal, at best, insulation.  Yes, we keep the house relatively cool and work hard to conserved energy, but we are convinced the 95% efficient gas furnace and the SEER 15 Heat Pump are the primary reasons for the low winter utility bills.
  In summary, Betty and I could not be happier that we chose your company to install the new HVAC system in our "new" old house.  We will not hesitate to recommend you to our neighbors who also live in 100 year old homes, and any others who may be in the market for new HVAC systems.
Sincerely,
John
          
 
          
  John, Brent and Greg,
  It was a pleasure meeting you.  Thank you for the wonderful job.  I hope that your business continues to prosper.  You have excellent customer relation skills.  That's how businesses should be built: by relationships.
  May all of you have a blessed summer and winter.  If I don't see you again, may 2008 be a year of greater things than you have ever imagined!
  The sky is the limit!
Sincerely,
Delphia
          
 
          

ServiceMagic - Ratings and Reviews for Love's Heating & Air:

Central A/C - Install
"Love's Heating and Air were very professional and knowledgeable.  They went out of their way to make sure that our new system was installed correctly and that we were made aware of how it all worked.  They also had very competitive prices and I was overall extremely pleased with their work.  I would recommend them to anyone looking for any heating or air conditioning work."
Catonsville, MD

Furnace / Forced Air Heating System - Repair or Service
"Their contact was quick and the service call was just as quick as they were in the immediate area. Although I was not personally at my home when they arrived, they took the time after they finished the service call to contact me by phone and explain everything. They left a bill and just asked me to put the payment in the mail. We have already asked them to do a service call to our business for another heating problem. Brent was extremely professional and great to deal with."
Middle River, MD

Geothermal Heating or Cooling System Install
"Loves uses top rated equipment, has very fair pricing, technicians are experienced tradesmen who do their best to give you what you paid for.  They keep their appointments and complete all work as promised.  We are completely satisfied with the end product."
Perry Hall, MD

Central A/C - Service or Repair
"The service technician was exceptionally professional and expert in completing my system's repair.  He took the extra time to explain, step by step, exactly what the problem was and exactly what my options were.  The repair fixed my A/C problem and I'm cool and satisfied ;o)  I intend to use this company for my future heating/cooling system needs."
Owings, MD

Central A/C - Service or Repair
"They were able to give me an appointment during the heatwave period.  Great attitude all the way around, from the telephone person to the HVAC mechanic.  They had the part in the truck to repair my unit and didn't need to come back or order the appropriate part.  I was very happy."
Annapolis, MD

Geothermal Heating or Cooling System Install
"I am very impressed with the service I am going over all my choices but was happy to deal with such professionals."
Sparks Glencoe, MD

Geothermal Heating or Cooling System Install
"John Love is true professional and went out of his way to be fair and to meet all of the commitments he made to me for his company.  I would recommend his company for your geothermal projects."
Glenwood, MD

Furnace / Forced Air Heating System - Service or Repair
"Brent was a total professional who came out on a Sunday to diagnose the problem with our furnace.  He worked efficiently, explained the cause of the problem, and returned on Monday to complete the repairs.  I will definitely call Love's Heating & Air in the future.  The service was outstanding!"
Nottingham, MD

Ducts & Vents - Install or Replace
"Knowledgeable, courteous and offered tremendous service at a great rate."
Severn, MD

Ducts & Vents - Install or Replace
"Everything was explained up front on what was needed to be done and the cost.  They were friendly and professional when they did the work.  They cleaned up when they were finished.  I can feel the difference in my heat when it is on.  They are who I will call when I have heating or a/c problems again."
Baltimore, MD

Furnace / Forced Air Heating System - Service or Repair
"Very thorough with double checking, knowledgeable, reasonably priced - especially the diagnostic."
Gwynn Oak, MD

Furnace / Forced Air Heating System - Service or Repair
"The representative was very professional and he took the time to explain everything to me.  I recently purchased an older home with a "mature" furnace.  I was pleased with the service provided."
Reisterstown, MD

Thermostat- Install or Replace
"prompt and knowledgeable"
Curtis Bay, MD

Central A/C - Install
"They were very helpful with solving my problem.  The work is excellent and they were willing to change things I needed.  The workers were very professional and friendly."
Monkton, MD

Central A/C - Service or Repair
"We needed a new thermostat and the repairman, Brent, was very polite and efficient.  Unfortunately, our air conditioning stopped working again and I called on a Friday.  I called to report the problem and set up an appointment for that Monday.  The owner of the company, John Love, heard that I had a problem and called me personally to try to resolve it.  He was very polite.  He wanted to try to walk me through some things over the phone to see if I could get the air to kick on.  I was on my way to work so he left me his cell phone number so that I could call him when I got home."
Timonium, MD

Central A/C - Service or Repair
"First Rate / Honest / Professional"
Ellicott City, MD

Central A/C - Service or Repair
"Love's provided very prompt, same-day service.  The technician was very knowledgeable and friendly.  A part had to be ordered, so he provided a temporary work-around and came back the very next day to install the new part.  I am very pleased with their service."

Central A/C - Service or Repair
"They came out the very next day and had the service complete quicker than you could imagine!!!!"
Randallstown, MD

Geothermal Heating or Cooling System Install
"Promptly called to make an appointment.  Showed up on time.  Conducted himself professionally and appeared knowledgeable and offered alternatives.  Promptly supplied written quote."
Lutherville, MD 

                        
          
  Customers' Pre & Post Geothermal Electric Bills
 
         
J&D's Pre and Post Geothermal Electric Bills    

December 2008 - Geothermal Electric Bill
54 kwh/day
VERY Cold

December 2007 - Air-Source Heat Pump Electric Bill
63 kwh/day
    

 

November 2008 - Geothermal Electric Bill
39 kwh/day
VERY Cold

November 2007 - Air-Source Heat Pump Electric Bill
44 kwh/day
VERY Warm

October 2008 - Ground-Source Electric Bill
31 kwh/day

October 2007 - Air-Source Heat Pump Electric Bill
45 kwh/day

 

September 2008 - Ground-Source Electric Bill
35 kwh/day

September 2007 - Air-Source Heat Pump Electric Bill
49 kwh/day

     
          
 

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